[South Africa] Teraco welcomes VMware cloud

Teraco has announced that VMware Cloud is now available via VMWare Cloud Verified service providers in the Cape Town (CT1) and Johannesburg (JB1) data centre facilities. VMware Cloud provides the fastest and easiest way to migrate existing enterprise application workloads to the cloud. When you see the VMware Cloud Verified logo, you’ll know you can easily access the full set of capabilities of VMware’s Cloud Infrastructure.

Jan Hnizdo, CEO, Teraco, says that this collaboration will further expand business opportunities for clients already present within Teraco’s data centre facilities as they adopt a cloud-first approach for their existing and next-generation applications.

“With VMware Cloud now available within Teraco, enterprises can take advantage of private and secure multi-cloud connectivity, and quickly deploy hybrid cloud infrastructures. The premise of Teraco’s vendor neutral data centre offering is to serve local and global markets at the digital edge and through channels critical to the connected world we live in. VMware, as one of the world’s leading cloud providers, assists us in making our offering richer.”

Hnizdo says that through the Teraco cloud services ecosystem, the addition of VMware Cloud will further enhance the ability of service providers to deliver more innovative cloud strategies, ultimately delivering better business value and experience to clients. 

“The choice of Teraco’s digital infrastructure platform is critical for the enterprise when transforming and embracing digitalisation. It must enable scale, performance and security and assist in building digital architecture that provides resilient data centre services,” explains Hnizdo.

Together with Teraco, VMware’s expanded portfolio will enable service providers to deliver new cloud services for differentiation and, in turn, potential revenue growth, and create clouds that are developer ready and support modern applications.

Dave Funnell, Senior Manager Cloud Business at VMware, sub-Saharan Africa, says that VMWare is now being viewed as the ‘Switzerland of Cloud’ as it partners with the six major hyper-scalers as well as over 4,000 local cloud providers: “VMware’s goal is to continue being a strategic partner to our clients as they transform their business via accelerated application delivery. It encompasses providing the fastest and easiest way to migrate to the cloud, along with a platform for the management of the hybrid-multi cloud world that provides for both existing application environments, built on virtual machines, as well as the next generation built on containers. We provide freedom and choice to our clients as they adopt cloud, with the VMware Cloud Verified status providing confidence in the cloud provider they engage with.”

VMware Cloud within Teraco’s vendor neutral data centre facilities further supports the ambition to reach and assist the enterprise sector in developing and implementing successful cloud strategies: “We are excited to form part of the Teraco cloud ecosystem as we assist our clients in implementing their cloud journey” says Funnell.

www.teraco.co.za

Kaspersky named as Strong Performer in evaluation of cloud security solutions

Kaspersky has been named as a Strong Performer in The Forrester Wave™: Cloud Workload Security (CWS), Q4 2019. The company’s solution, Kaspersky Hybrid Cloud Security, received the status after achieving the highest scores possible in 13 criteria, including hypervisor protection, the scalability of hypervisor protection and the strategy around hypervisor protection.

The Forrester Wave is a guide for businesses that are considering their purchase options in a technology marketplace. By evaluating vendors and their products against a clear set of criteria, Forrester objectively ranks technology solutions to demonstrate the performance of their offering, strategy and market presence. Prospective customers can then compare different vendors independently, across a variety of metrics.

According to the Forrester report, ‘Kaspersky offers a versatile and technologically competent CWS solution. The solution provides comprehensive user management capabilities, has strong guest OS level support and has an effective remediation policy set against hardening standards’. The report also noted that the solution provides ‘one of the strongest memory protection and file integrity monitoring capabilities across vendors in this Wave’.

 “We are delighted to be named as a Strong Performer in the Forrester Wave CWS evaluation. Receiving this recognition validates that our efforts are going in the right direction. Forrester Wave also recognised Kaspersky’s plans to develop API control for IaaS and PaaS with the highest possible score, which aligns with our priority to continue product development to meet the needs of our customers and partners. For instance, in the next product update, we plan to expand protection functions for Linux, as well as bring more management capabilities for data centers and managed service providers,” comments Sergey Martsynkyan, Head of B2B Product Marketing, Kaspersky.

Kaspersky Hybrid Cloud Security was launched in 2018 to provide customers with a combination of protection technologies and visibility for virtualization, private and public cloud environments. The solution offers multiple layers of protection including behaviour detection, exploit prevention and anti-ransomware, as well as various security controls – to ensure safety of data and workloads in the cloud. No less important is the seamless orchestration through the single console, to manage security of the entire cloud environment.

www.kaspersky.co.za

[Column] Nick Durrant: New app trends that will help businesses succeed in 2020

Mobile apps are reshaping all industries and business leaders need to quickly adopt the latest mobile app trends in order to succeed in 2020. It is also critical for businesses to integrate the latest mobile app development technologies in order to reach a wider target audience and more importantly, to gain growth.

The innovations in mobile app development will impact all the online digital business products globally. According to Gartner, by 2023 more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built or run through a multi-experience development platform.

Bluegrass Digital CEO Nick Durrant says by merely implementing the right strategy will not necessarily ensure a higher success rate because the mobile app industry is changing rapidly. “So, to keep abreast with the ever-increasing customer demands, it is crucial for businesses to incorporate the latest mobile app trends.”

He says new technologies are gaining popularity making it more efficient to build and maintain apps such as the growing popularity of Facebook’s React Native and Google’s Flutter.

Here is a list of some key mobile app development trends to consider:

Application Performance Management (APM)

APM helps boost the overall app performance and has become a preferred tool of quality assurance testers for the app testing process.

Enterprise Mobile Management (EMM)

EMM helps streamline the mobile computing business processes, it’s a platform that enables businesses to securely authorise mobile devices that are being used by employees on the company network. It not only strengthens the security structure but also helps staff to be more productive by enabling the exchange of applications and data over mobile devices.

Beacon technology

Beacon technology is one of the biggest mobile app trends, it is being embraced by many industries for its location technology and proximity marketing functionality. Beacons are wireless transmitters that make use of Bluetooth technology to send signals.

5G technology

With speeds nearly 100 times faster than 4G, 5G technology will most likely be one of the top trends in mobile app development in 2020. Mobile companies like Samsung and Verizon are already launching their dedicated 5G-capable chips and LG is also planning to fuse 5G services into its devices. With such an array 5G services, mobile app developers need to design apps to take advantage of faster network speeds with enhanced performance.

Wearable devices

Wearable devices such as smartwatches, fitness bands and trackers have been around for some time already. They are changing the way people interact with smart devices. In a report by Statista, it claims a staggering revenue of $33 billion generated by wearable devices by 2019. Surprisingly, many apps still don’t integrate with wearable devices.

Mobile app developers must keep an option to integrate apps with wearable devices. They require a set platform to run e.g. Apple Watch requires WatchOS and Android smartwatches sync with WearOS. Wearable devices will also be less dependent on the smartphone, currently, it still needs to be kept close to the smartphone to function.

Artificial Intelligence (AI)

AI has seen a significant breakthrough in new technology in mobile application development. AI has not only made the mobile apps smarter, but it saves the mobile app development company a huge amount of time, effort and money. According to International Data Corporation (IDC), the AI market will experience revenue growth of more than $47 billion by 2020.

Internet of Things (IoT)

By the end of 2019, global Internet of Things (IoT) sales were expected to reach $1.71 trillion and by 2020, the total number of IoT devices should reach 20 billion. This convenience has already become a mobile app requirement, developers need to make apps IoT friendly.

Augmented reality (AR)

In 2020, AR integration will be an essential step for the mobile app development industry. Google and Apple used AR platforms for adding AR capabilities to their apps. There are many apps like Ikea that are already using the technology to enhance the user experience. Snapchat and Instagram have already been using AR for some time already, the stickers and animations are only possible through the AR technology.

Blockchain technology

Blockchain technology is already been used by many payment apps for providing trustable and uncompromised safety during transactions. Blockchain has surprisingly entered the mobile payment market and is offering a more secured money transaction option for mobile users. Online banking and eCommerce has evolved enormously, but with the advent of Apple Pay and Google Wallet, customers are gradually shifting to m-commerce.

Payment gateways

Businesses need to integrate a payment gateway into their apps. Mobile giants like Samsung are working on enhanced scan and pay techniques to make mobile payments more convenient. Apple is also working on a peer-to-peer money payment system called Apple Pay.

Accelerated Mobile Pages (AMP)

Developed by Google in collaboration with Twitter, AMP is a lean version of HTML to accelerate the speed of mobile pages. AMP enables mobile app developers to create complex websites with fast loading speeds and high performance across all mobile devices.

Google has integrated AMP listings into its mobile search results, it has helped developers reduce web page loading time. With a good AMP score, businesses can now achieve a better conversion rate, reduce the bounce rate and increase user retention. It will also boost the user experience. Google will also soon be providing a mobile search box that will help users find mobile-friendly websites.

Cybersecurity

Cybersecurity is a key aspect of all mobile app developments and will continue to dominate this space. Business leaders should explore deception technologies to catch the staff that have defiled the company’s network. Bring Your Own Device (BYOD) has also increased the risk of mobile apps being attacked. It means mobile app developers need to work on the app security from the beginning and use a different approach.

Also, with more apps including a payment or money transaction feature, means a more robust security infrastructure. Developers now need to embed code encryptions, secure backend and API, and also include trusted payment gateways to ensure user safety over the app.

Chatbots

With nearly 5 million apps available, there are very few that have incorporated chatbots to facilitate better user experience. Businesses need to integrate this trend in their apps to ensure future growth, chatbots are crucial and welcomed by the users. Mobile apps that offer online shopping and food delivery services are integrating chatbots to help consumers get common queries answered without having to contact customer support.

According to Gartner, chatbots will be saving $8 billion for companies between 2018 and 2020. Apple’s Siri and Google Assistant are already much smarter and have many new features that help simplify people’s lives by assisting them in their day to day tasks.

Cloud technologies

To make the app function seamlessly across multiple platforms, businesses need to ensure that their apps integrate cloud technology in their app development strategy. Cloud technology will also ensure streamlined operations, reduced hosting and equipment costs and enhanced storage capacity.

Cloud computing integration also helps mobile apps store large amounts of data more efficiently to carry out complex tasks. Cloud storage platforms like AWS, Dropbox and SlideRocket have made it possible to run an app directly in the cloud, they help in increasing the reliability, speed, processing power and security of the apps and enable apps to deal with large amounts of data.

Predictive analytics

Predictive analytics can be used to make future predictions by analysing existing data, it uses techniques from data mining, machine learning, AI, statistics and modelling. Tech giants like Google, Apple and Facebook have already enhanced the customer experience by integrating AI to use predictive analytics.

“The mobile app industry will continue to expand at a rapid pace and the competition will grow exponentially, especially amongst mobile app developers. It is therefore critical to understand the trends before developing a new app. One also needs to understand the benefits and limitations of every new technology in mobile app development,” he concludes.

Nick Durrant is the CEO of Bluegrass Digital, South Africa.

[Column] Sandra Crous: Securing payroll data in the cloud

As with the majority of business software, HR and payroll solutions are increasingly available through the cloud as a pay-as-you-use model and are today, considered as mainstream as any other business application.

However, a fundamental issue for any user looking to move their HR and payroll systems to the cloud is the common, yet incorrect assumption that cloud solutions are somehow less secure than their on-premises counterparts.

There are several trends that are having an impact on payroll data security, says Sandra Crous, MD of PaySpace, a leader in cloud-based payroll and human capital management software. “As more and more solutions and goods go digital, the pace of change increases, and at the same time physical borders become blurred, as applications are accessed on mobile devices outside of the organisation, by those needing instant, anytime access.”

“We have seen a massive rise in the use of and delivery of online payslips, mobile self-service, the growing use of automation, and the consumption of payroll services via the cloud, due to their promise of high configurability, fast implementation and increased flexibility. However, on the downside, whenever you are dealing with data-sharing over the cloud as opposed to on-premise, the risk to data increases.”

Remember too, that as the use of tablets and smartphones to access business applications and systems remotely skyrockets, a company’s data might now be stored on a plethora of outside devices instead of within a single, on-premise network. In addition, this slew of devices are all attached to the Web, and many may not be pre-configured by the company with security in mind. Leaving security at the discretion of the employee is never advisable.

Without realising it, businesses are trading convenience for security. “Our reliance on cloud services has seen our dependency on third parties increase too and has obscured our view of the protocols and measures that are in place to guarantee data security. This can cause serious issues because once a company has signed up with a particular provider, they now have to deal with all the risks associated with compliance, legal, and of course integration with other systems.”

One way to ensure your data stays safe, says Crous, is to partner with the right cloud payroll vendor. “Ask them questions such, as to how they handle, and what they do with your data that they have access to. Also question them on their practices, to ensure they are legal and fully compliant with current regulation. Finally, when reading your SLA agreement, read the fine print too. Many unscrupulous businesses like to cloak how they might use your data in legalese that no one bothers to read properly.”

“A reliable vendor with a well-established brand will host your data in a secure environment,” she says. “Moreover, its solutions will also have an interface that is simple and accessible, as well as powerful mobile apps that enable your employees to work on the move. It will also be 100% transparent about data security and have this built-in from the ground up.”

She says PaySpace, for example, goes way beyond what most providers offer in terms of security. “We believe that security has to be considered at every level, from the internal user level, and application layer, to the facilities and network level, and in fact, are one of the few providers who are ISO 27001 certified.”

For the internal user, PaySpace’s security model is flexible, operating on a “need to know basis” and a “who you can see” basis, where the principle of least privilege is applied, users access is restricted  to selected screens or to  read-only access.”

At the application layer, PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, common infrastructure, but is logically and uniquely separated for each customer, with a TenantID in place to ensure that each user’s data is kept separate. “Moreover, all users have a unique email address and password, and all access to PaySpace as a whole is governed by the most stringent password security policies, and all passwords encrypted before they are stored within a database that is encrypted too.”

Crous says PaySpace also employs 128 bit encryption on every form within the system, the reports which are emailed to users are sent in a password protected zip file, and an audit trail exists at every stage for traceability purposes. “Finally, we use safe bank EFT transfer technology for financial account validations as well as communication with banks.”

At a facilities level, PaySpace stores its data at one of Africa’s most modern and state-of-the-art data centre facilities. “Our data is backed up every 15 mins to an offsite server, with a full back up happening every evening. In terms of access, public access is strictly prohibited, and the facility is monitored with live video surveillance 24/7/365.Physical access is controlled by access cards, with access to the facility restricted to Certified Technical Points of Contact. Biometric systems add a third layer of security, with fingerprint scanners used to restrict access and ensure only the appropriate individuals have access to the data centre.”

To ensure network security, PaySpace has proven security practices in place, a perimeter firewall that guards our network against malicious activity by scrutinising data entering or leaving the network. This protects us from DDoS and Zero-Day attacks, as well as malware and spoofing attacks, explains Crous. “We also have IPS in place to scan for any anomalous behaviours that might indicate an attacker is trying to infiltrate our network and block it immediately.”

Finally, she says PaySpace’s vulnerability scanning process protects its systems by pinpointing vulnerabilities that could be exploited by threat actors and reporting them immediately.

“Choosing the right provider means it is possible to harness all the benefits of the cloud without compromising security. Do your research, and make sure your cloud provider is adequately addressing all security risks.”

Sandra Crous is the Managing Director of cloud-based payroll and human capital management software, PaySpace.

[Kenya] Internet Solutions partners with icolo.io to enhance its Data Centre Services Offering

Converged ICT Services Provider Internet Solutions has signed a partnership with IT infrastructure company, icolo.io, to boost its data centre and cloud services offering to their clients.

The partnership will see Internet Solutions provide colocation and cloud services within iColo’s Nairobi and Mombasa data centres in addition to its existing Nairobi Chancery facility. iColo.io designs builds and operates state of the art carrier-neutral data centers to serve a broad spectrum of clients.

Speaking during the signing, Internet Solutions’ Executive Head of Cloud and Business Consulting Richard Muthua said in this era of a data driven economy, it is important that businesses keep their data safe, secure and readily available when needed.

“It is with this knowledge that Internet Solutions continues to provide, amongst other solutions, data management and colocation through our network of data centers across Africa and globally. With this agreement, our clients stand to benefit from a fully managed colocation service, in a vendor agnostic, Tier 3 / PCI DSS/ISO 27001 certified data centre, leading to enhanced operational resiliency” he said. 

Muthua noted that Internet Solutions will also provide the option of fortifying client’s environment with the firm’s world class monitoring as a service that include Security monitoring and incident response, managed security services, Voice, Cloud PBX, managed data backup solutions, Business continuity and disaster recovery services, private, Hybrid and public cloud solutions.

Commenting on the partnership, iColo.io Chief Executive Officer Ranjith Cherickel said: “We are proud to be IS’s infrastructure partner in building world class connectivity products to serve enterprise consumers in Kenya. Our role is to provide services to a variety of new and existing customers.  In addition, we help create an environment for IS to interact with content delivery networks, enterprise customers and global connectivity partners. This agreement between IS and iColo.io is a step further, in providing a world class client-centric enterprise experience.”

With Internet Solutions and iColo working together, clients can now benefit from lower costs and improved resilience by securely housing their information systems and networking equipment in the facilities which are operated to global best practices by the two organisations.

www.is.co.ke

www.icolo.io

[Column] Kurt Goodall: Extending security to the cloud

Business leaders now have a choice whether they want to continue using their trusted firewall or move to a next-generation firewall delivered by appliances or as cloud services to protect the outer perimeter security in branch offices.

Troye technical director Kurt Goodall says Citrix offers various choices, from the long-established multi-site to the advanced multi-layered approach, both of which can protect users and data at the branches, data centre, and clouds from multi-vector cyber threats.

“Citrix SD-WAN Integrated Firewall complements your trusted firewall investment and strengthens overall security infrastructure. Citrix provides an integrated perimeter firewall that masks users and infrastructure from cyber surveillance,” he explains.

This integrated firewall has global policy control, supports zone-based policies so that you can implement granular micro-segmentation of traffic and enforce uniform policy consistently. Citrix SD-WAN can also intelligently track the fast-changing open ports from SaaS and IaaS apps as trusted traffic and directly breakout the traffic to the internet, enhancing application performance.

It marks all other traffic, such as web browsing, as untrusted and forwards it to the full security stack, typically located at the HQ or a private data centre. Citrix SD-WAN also takes extra precautions by encrypting all branch-to-branch egress traffic, even when it is transported over a private MPLS line

Goodall says Citrix SD-WAN automates connectivity to cloud security. “With most enterprises embarking on some form of cloud transformation, Citrix recommends extending perimeter security to the cloud, where apps and workloads reside.”

Citrix has partnered with industry leaders like Palo Alto Networks, Zscaler, and Symantec to deliver joint solutions that enable our SD-WAN to be a transparent gateway for Secure Web Gateway (SWG) service. Cloud-based SWG is a popular option for branch offices due to its simple and yet effective multi-layer protection.

Citrix SD-WAN management platform is the key component in this joint solution, providing on-boarding automation and a direct subscription link to Palo Alto Global Protect (aka Prisma) and Zscaler Secure Internet Gateway services. Through API automation, Citrix SD-WAN also secures the connectivity (via IPsec) from the branch to the Palo Alto, Zscaler and Symantec clouds.

The benefits of automation become more significant as more branch sites are involved, directly translating into time savings and reduction in configuration errors. Last but not least, Citrix provides this automated on-boarding capability free of charge.

In addition, cloud-based security also enables a new service-consumption model. It provides an option to shift to opex spending, which can be easily aligned with your business growth. There is no need to deploy security appliances at every branch. It also removes the need to build an in-house resource to manage the security infrastructure.

Kurt Goodall is the technical director at Troye Technical Solutions in South Africa.

[South Africa] Telkom forces customers to move to the cloud

Telkom is shutting down its ADSL copper network and is ultimately forcing its business customers to move to the cloud. This is part of Telkom’s strategy to migrate customers to a more stable network and similarly-priced products.

Local cloud telecom provider Euphoria Telecom is elated by this announcement but warns customers to take action before the final shutdown as it could leave them without any connection. It believes switching off the copper network will only benefit customers because of the enormous benefits and cost savings associated with cloud.

Unlike traditional business telephone systems that are pure capital expense (Capex), cloud-based systems are 100% tax deductible as an operational expense (Opex). More importantly, with cloud one only pays for what is required at any point in time.

Euphoria Telecom CEO John Woollam says business owners need to realise that traditional telephone systems are costly and inefficient. “With our cloud solution there are no contracts and customers can save up to 50% on their calls. And the system is easy-to-use with more than 200 powerful features including cutting-edge functionality and data rich reporting.”

Modern cloud telephone systems like Euphoria’s offering require no hardware and therefore no onsite support. This means there is no hardware to upgrade in order to take advantage of new features and technologies. Upgrades are provided seamlessly through software changes that happen automatically in the background.

Telephone costs represent one of the largest operational expenses for most businesses, but business owners have a very informal approach to this overhead. In order to optimise this expenditure, management should have the ability to quickly and effectively see cost reporting across the organisation.

Woollam says most companies are still unaware of their operational inefficiencies and this could mean the end for many businesses in today’s tight economy. “Without accurate information, it is nearly impossible for any business to address these inefficiencies and more importantly, to manage expenses.”

“The new version 3 of our Telephone Management System (TMS) is capable of significantly improving business efficiency with its workforce management capabilities. The system empowers businesses to control, manage, automate, personalise and analyse every aspect of a company’s phone system from one central point,” he explains.

Unlike the traditional phone systems that have limited functionality, Euphoria’s innovative cloud-based system offers multi-office coverage with remote extensions and mobile phone integration.

Euphoria provides all the communication features needed to keep business moving forward, from start-ups right through to established multi-franchise operations.

www.telkom.co.za

[South Africa] Troye announces new version of Veeam Backup for Microsoft Office 365

Managed IT services provider Troye has announced new backup solutions for Microsoft Cloud Platforms. These new Veeam solutions provide Microsoft users with additional data protection, scalability, and enhanced control of their cloud-based data.

Veeam, the leader in backup solutions that deliver Cloud Data Management, recently unveiled its NEW version of Veeam Backup for Microsoft Office 365 and previewed cloud-native Veeam Backup for Microsoft Azure with industry-first cloud cost estimator at Microsoft Ignite 2019.

The company also gave a sneak peek of a NEW cloud-native data protection solution for Microsoft Azure workloads, Veeam Backup for Microsoft Azure.

Troye technical director Kurt Goodall says the NEW Veeam Backup for Microsoft Office 365 v4 offers direct integration with Microsoft’s Azure Blob Storage. “With Office 365, Microsoft is responsible for the uptime of the Office 365 infrastructure, but backup and management of the data is the customer’s responsibility.”

“Companies that want to keep their Office 365 data in Azure, it gives them a cost-effective, scalable and secure solution to do so. This latest release also adds additional performance improvements for backing up Microsoft SharePoint and OneDrive for Business,” he explains.

Ease-of-use is built into the new Veeam Backup for Microsoft Azure with turn-key deployment via the Microsoft Azure Marketplace, while powerful recovery capabilities are also delivered with features like file-level recovery for native snapshots and Veeam backups.

An industry-first built-in cloud cost estimator tool will provide customers with greater cost controls and savings while integration with Veeam Backup & Replication will allow customers to take control of their cloud data by protecting and managing Azure backups alongside their cloud, virtual and physical data.

“With 114% year-over-year growth, Veeam Backup for Microsoft Office 365 continues to be the fastest growing product in Veeam’s history,” said Ratmir Timashev, Co-Founder and Executive Vice President of Sales & Marketing at Veeam.

“Just as in the on-premises days with customers backing up and protecting their data, the need persists with SaaS solutions to backup and protect this same critical information. Veeam Backup for Office 365 delivers on this need and with the rapid rise in adoption for Azure we’re seeing across our customer base, Veeam is excited to build from our work with Microsoft and deliver a native backup solution developed specifically for Azure-based workloads,” he adds.

NEW Veeam Backup for Microsoft Office 365 v4 enables IT decision makers from cloud-first companies who prefer to store their Office 365 backups in Azure a cloud-optimised solution leveraging cost-efficient Azure Blob Storage for doing so.

“As cloud storage becomes increasingly popular as a data backup strategy, Veeam’s support for Azure Blob Storage enables organisations to eliminate the need for on-premises storage, enabling faster RTOs, improving availability, reducing costs and accelerating our customer’s journey to the cloud,” said Tad Brockway, corporate vice president for Azure, Storage, Media and Edge, Microsoft Corp.

Significant benefits of the new version include the ability for customers to reduce costs with object storage and only pay for what is consumed; leverage unlimited scalability with unlimited storage capacity; and simplify deployment in the public cloud and no complex planning.

IDC Research Manager Archana Venkatraman says cloud is seen as the engine for business growth and innovation, and cloud spending across IaaS, SaaS and PaaS continues to grow at a fast rate. “As cloud applications such as Microsoft Office 365 become the centre of business productivity, excluding them from enterprise backup strategy is risky because the customer has the ultimate and exclusive responsibility for all business data wherever they reside.”

“Savvy enterprises are beginning to understand the risks of data loss in cloud applications due to ransomware or internal threats such as accidental deletions and identify SaaS data protection as a key priority. They are evaluating cloud-native backup solutions to protect and manage the data sprawl in their new cloud environments,” he concludes.

www.troye.co.za

Gemalto and Eseye launch World’s first IoT ‘device-to-cloud’ solution

Gemalto and Eseye have launched the world’s first IoT ‘device-to-cloud’ solution to simplify the process of onboarding an IoT device into AWS IoT Core securely

To realise the benefits of IoT, organisations need to navigate an enormously complex ecosystem and a fragmented value chain. With many development hurdles to cross, typically it can take an average of two years to launch a new IoT solution, while many projects are paralysed by complexity and even struggle to make it to market.

With the new Intelligent Cloud Connect solution, Eseye and Gemalto are fundamentally disrupting the IoT ecosystem with a collaborative IoT Connectivity Platform, which cuts through the complexity of IoT and enables new product development timelines to be reduced from 2 years to less than six months.

The foundation of this first solution developed in partnership is Gemalto’s ground-breaking Cinterion® PLS62-W Global IoT Module which comes pre-installed with Eseye’s market leading intelligent AnyNet Secure® SIM, also provided by Gemalto. Each AnyNet Secure® SIM comes pre-programmed to leverage Eseye’s unique network switching as a service platform, delivering near 100% global cellular connectivity. As each Intelligent Cloud Connect device is powered-on a dedicated embedded application automatically and securely connects directly to AWS IoT Core, delivering ‘plug and play’ global IoT connectivity.

Anand Gandhi, VP of Worldwide Channels & Alliances at Eseye, said “This partnership will change the way IoT devices are developed and deployed in the future. Intelligent Cloud Connect vastly reduces the complexities of creating an IoT device and then directly connecting it to the cloud, saving customers significant resources and time, whilst giving them a distinct competitive advantage. “

Andreas Haegele, VP IoT at Gemalto, a Thales company, notes “Our customers can now follow a quick and easy process to deliver IoT data securely to the cloud with confidence. It paves the way for massive innovation and marks a watershed moment for the IoT industry, which can now accelerate the deployment of secure IoT solutions at previously unachievable speeds.”

Intelligent Cloud Connect allows customers to develop a single IoT product SKU for any application that connects out-of-the-box on power-up to any mobile network in the world, while offering seamless and secure data provisioning to the AWS IoT Core. This means it is now possible to have an IoT device automatically activated and fully connected to AWS in less than 10 minutes.

The platform handles zero-touch IoT security certification with AWS IoT Core, as well as lifecycle device management, allowing customers to manage global device estates through a single pane of glass. With this solution the complexity of balancing bandwidth, data plans and negotiating multiple Mobile Network Operator (MNO) contracts is completely removed, providing customers with only one single bill for consumed MQTT messages, which can be conveniently purchased via the AWS marketplace.

www.eseye.com

www.gemalto.com

Cloud offers 20% saving on IT spend

Cloud migration is typically driven by business demand, cost-savings and IT efficiency. However, to realise the full benefit of cloud migration, business leaders must understand the real business benefits for moving an application to the cloud.

One Channel CEO Bernard Ford says companies that have already migrated the majority of their business systems to the cloud save on average more than 20 percent in IT spending as a percentage of revenue and the benefits of Cloud will continue to increase.

According to a new report from Gartner, public cloud-services technology revenues are projected to grow by more than 50 percent worldwide in the next three years, to about $355-billion in 2022.

It predicts that the global public cloud services market is set to reach $266.4 billion, representing a growth of 17%, up from $227.8-billion in 2019. Software as a service (SaaS) will remain the largest market segment, which is forecast to grow to $116-billion next year due to the scalability of subscription-based software.

The second-largest market segment is cloud system infrastructure services, or infrastructure as a service (IaaS), which will reach $50-billion in 2020. IaaS is forecast to grow 24% year over year, which is the highest growth rate across all market segments.

Gartner says this growth is attributed to the demands of modern applications and workloads, which require infrastructure that traditional data centres cannot meet.

“Some people have a perception that the Cloud means a single Cloud. However, to really take advantage of the Cloud, you need to understand that there isn’t going to be just one Cloud, but many of them,” he explains.

As the world of Cloud evolves, it’s important to distinguish between siloed Cloud environments versus a multi-cloud approach. When people say they are moving all their business systems to the Cloud, they are essentially referring to the Internet where information will be accessible anytime, anywhere.

“However, with the concept of a multi-cloud world, it goes a step further. Although Cloud services all run on the Internet, they are often siloed. Cloud environments such as Microsoft Office 365, SalesForce and Zenefits provide critical services to businesses, but they don’t easily interact with one another,” he says.

This leaves companies trying to piece together various Cloud environments, and essentially creating a version of the former on-premises world, but in the Cloud. In the former on-premises world, businesses would purchase a range of applications and then be faced with getting them to talk to each other.

Integration was the misery of many an IT department’s existence, as was customisability and adaptability. While the Cloud could make it easier, organisations may still wind up in the same silos as before in the on-premises world.

Ford says one of the exciting things that happened early on in the Cloud computing era was that a set of open standards were defined. “These standards dictate the way pieces work for an individual application, but they also dictate how one application talks to another. This is what is known as cloud interoperability and is critical for businesses to not end up in a siloed Cloud environment.”

Choose the right platform for the future. Businesses that have moved their systems to the Cloud often use a wide range of applications. This is now starting to create real challenges with regards to scale, interoperability, cost-effectiveness, and integration.

For businesses that want to be strategic and mitigate these issues, one of these applications needs to be selected to be at the centre of this multi-cloud world. It would make sense to anchor this in one that’s the most critical for business namely ERP.

“You might call this a tiny bit self-serving, but I would offer up that an ERP system truly is the system of record for a business. If other systems stop or break, the business can generally move on. If the ERP system breaks, you can’t order or ship products or bill your customers. Things stop so thinking about your ERP Cloud strategy as the centre point of this multi-cloud hub is something I would strongly recommend,” he adds.

Ford says companies that embrace the multi-cloud world are set up for success, they are light years ahead of their competitors, because they have chosen to centre their entire business around one main ERP platform that easily integrates into other Cloud environments.

The IT department doesn’t stress when the CIO recommends a new Cloud application that the ERP system must integrate into. The CFO has one less major headache to deal with, as the cost effectiveness of the ERP platform enables the business to put their money where it matters most.

“Finally, their customers are happy because they can count on a business that is always taking orders, shipping on time and making their buying experience the best in the industry, creating customer loyalty like never before,” he concludes.

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