VOGSY and Incentro partnership to boost productivity and profitability in the services industry in Africa


VOGSY
, the quote-to-cash Professional Services Automation solution built for Google Workspace users, and Incentro Africa, the Nairobi-based branch of the full digital service company called Incentro, announced today their new partnership.

Through VOGSY’s global Partner Program, Incentro Africa will help its customers across Africa harness VOGSY’s unique Google Workspace integrated platform to run their quote-to-cash operations and enhance productivity and profitability. The partnership will also expand VOGSY’s global reach.

A Google Cloud premier partner, Incentro Africa specializes in enterprise work transformation services enhanced by Google Cloud. Incentro Africa is proactive in always looking for new partnerships and solutions to benefit customers and boost their productivity even further. Many of Incentro’s existing customers were looking for a fully integrated solution at an affordable price and Incentro aims to provide this through its partnership with VOGSY. According to Dennis de Weerd, Incentro Africa’s CEO, supplying VOGSY’s ERP system to Incentro Africa’s customers represents a major advantage in transforming their productivity, team collaboration and efficiency. 

“VOGSY gives our customers the ability to streamline and manage their quote-to-cash processes from all sales, operations and accounting sides with a single tool that integrates with Gmail, Drive, Docs, Sheets and Slides, achieving the ultimate real-time collaboration and transparency throughout service delivery,” de Weerd said.

As the only Professional Services Automation platform created for Google Workspace as well as the leading quote-to-cash ERP solution, VOGSY is a singular tool that packs significant value for services firms. Elimination of destructive work silos, intuitive UX, real-time business data including project budgets, margins and financial KPIs as well as built-in scalability and security are some of the main benefits VOGSY’s CEO Mark van Leeuwen aims to bring to Incentro Africa’s professional services customers.

“As professional services firms undertake digital transformations, they require forward-thinking partners and access to tools that provide actionable data and real collaboration whether they’re two feet or continents apart. VOGSY is proud to align with the like-minded professionals at Incentro Africa and work together to ensure the efficiency, profitability and sustainability of services firms in the digital era.”

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With over 10 years of proven expertise in technical consultation and related services, Incentro, the only Google Premier Partner in East, West and Central Africa has become the go-to partner for successful business transformation in the continent.

From Enterprise Collaboration, Cloud Migration and Smart application development, we proudly serve over 26 countries in Africa and are growing. Whatever your ambition is, we’ll aim for maximum impact. We dive deep into your organization, challenge your plans, build solutions swiftly and make sure they work.

Please feel free to visit our website or send an email to Customer Success Manager Elizabeth Akinyi – liz@incentro.com.

www.incentro.com
www.vogsy.com

Incentro Africa becomes first company in Africa to achieve Google Cloud Partner Work Transformation Specialization

Incentro Africa, an IT service provider delivering custom build software solutions for the European and African market, is leveraging its novel cloud solutions to enhance the capacity and efficiency of businesses. This, as it migrates thousands of employees into integrated suite of applications as they adapt to the new normal in the wake of disruptions occasioned by COVID 19.

As demand for solutions that embrace remote operations burgeons, Incentro Africa has been working with banks, government institutions and businesses by deploying cloud-based solutions like Google Workspace and Chromebooks and Cloud infrastructure that have bolstered security and enabled companies to cut operational costs.

To showcase its expertise, Incentro is proud to announce that it has  achieved the Google Cloud Partner “Work Transformation” Specialization, a development that gives any organisation looking to deploy collaboration solutions, the confidence that  with Incentro, they are in experienced hands and best placed to provide  services across all project work streams – such as technical implementation, change management, training and ongoing premium support.

The Google Enterprise Work Transformation Specialization is the highest level of technical achievement for a Google Workspace Partner.   The specialization indicates success deploying Google Workspace to Enterprise organizations, which includes providing services for establishing governance, technical implementation, training people, processes, and support.

Dennis de Weerd, CEO, Incentro Africa: “Being a Google Premier Partner is great, because it shows top level expertise on Google Cloud. Having a Specialization is even better, since it really proves our domain knowledge. While Google Cloud is very broad, this specialization emphasizes our expertise in guiding enterprises to a cloud-native workplace, so customers know they are catered for fully according to Google Cloud’s high standards. It embodies the investments and dedication from an experienced team.”

Customer success

At the height of the pandemic, Incentro Africa, working with the Africa Google Cloud Distributor Digicloud Africa, partnered with The Central Bank of West Africa States to roll out Google Workplace in seven days for the 1300 employees located across eight countries without interrupting service or productivity. This resulted in increasing customer and employee satisfaction with a more connected but remote workforce.

Tiéguélé A. Coulibaly,Chief Information Officer, Central Bank of West Africa States: “Google has given Central Bank of West African States employees a different way to work. Remote workers now have expanded and highly efficient ways of accessing and collaborating on the go. We’ve saved 40% on total per-user cost, reduced IT hours spent maintaining our environment, have had 60% fewer email related tickets, complied with our Industry’s data protection regulations, and on top of that we’ve had no downtime in the last 6 months.”

Kenya’s Kilifi County was among the first to record cases of COVID-19. To tame further spread the county government encouraged its staff and the public to work from home.

Partnering with Incentro Africa, the County  government introduced Google collaboration solution that enabled its workforce to collaborate efficiently irrespective of where they were working from. To ensure that the governor was in constant communication with his staff and updating the county on the steps the government were taking to manage the virus, he seamlessly leveraged the power of Google hangouts to hold virtual meetings with his cabinet, with impressive results.

Hon. Amason Kingi, Governor, County Government of Kilifi: “This enabled us to quickly make decisions and resolutions on where to set up the Isolation Centres for COVID-19 victims, brief the publicH on our Corona preparedness, and how we can join hands to curb the spread of the virus.”

African financial services provider SBM Bank Group upon its entry in Kenya in 2017 and acquiring Fidelity Bank and Chase Bank explored ways of consolidating domains into one. Collaborating with Incentro, the bank moved 950 users from Chase Bank and 160 from Fidelity Bank to SBN Bank in less than a week.

Sahil Arya, VP and Head of IT, SBM Bank of Kenya:“The G Suite experience is seamless, the ease with which the products are integrated gives our employees the power to achieve anything they needed.” .

As more companies embrace cloud computing due to its proven record in fostering business continuity during a time of crisis, Incentro Africa is looking to work with partners in addressing the future of work needs.

Gregory MacLennanCEO, Digicloud Africa: “Cloud computing is pivotal in empowering many organizations to continue operating through an unprecedented crisis that could have easily brought many to their knees. Overnight, companies had to adapt to a completely different way of working.  For many organizations, cloud technology has been vital in facilitating the shift to remote working. Without the cloud affording employees the ability to securely connect business continuity would simply not have been possible.  Cloud computing enabled companies across Africa to survive, and is now a catalyst for those same companies to thrive and innovate.”

www.incentro.com

[Africa Cloud Computing Review] Simon Ngunjiri Muraya: Looking ahead

The demand for cloud in Africa is growing rapidly. This demand has particularly been accelerated by the ongoing pandemic that has moved everything online.

With increasing connectivity and availability of reliable and cheap internet across the continent, it has changed the way people work.


Increased Cloud adoption

‘’Cloud is a leapfrog technology, comparable to the introduction of the mobile phone and we are just at the beginning of it. Especially now the pandemic we’ve seen a major uptake in the use of cloud-based solutions, by even the most traditional companies.’’ Dennis de Weerd, CEO at Incentro Africa, told Africa Business Communities during a recent interview.

Incentro Africa is an IT service provider delivering custom-built cloud-based software solutions for the European and African market.

Much of the hype around cloud in Africa is as a result of the adoption of high-end technology and software across different industries as well as advanced next-generation networks by telecommunications operators across different African countries.

‘’For instance, we migrated the Central Bank of West African States to Google Cloud based productivity suite Workspace in less than a week when a lockdown was looming. From working with traditional infrastructure from a central office to a highly secure cloud-based productivity suite that allowed their staff to work from home and boost their productivity with easy to use tools. So there are a few drivers here that boosted the uptake, but it was already unavoidable that this new way of working is the standard.’’ Dennis said.

Cloud computing and economic growth

Cloud  computing has the potential to significantly bolster economic growth through the provision of cost savings and efficiencies, including the cost of management of data and security.

Africa’s cloud services industry may still be in its infancy, but it’s now  showing signs of growth. According to Xalam Analytics’ The Rise of the African Cloud report, only five African countries were considered “cloud ready” in 2018. However, another 11 of the 20 remaining nations were “on the cusp” of being ready to adopt the cloud.

Looking ahead, there’re so many cloud computing that we expect to loom large, especially in 2019.

African Cloud Market

Forrester Research notes that the global public cloud infrastructure market will grow 35 percent to $120 billion in 2021, as the cloud continues to “take centre stage” in the recovery from the pandemic. In Africa, Xalam Analytics estimates that the continent’s ICT industry will see its revenues surge to $2 billion by 2023, with the cloud leading this growth.

What does this mean for cloud service providers?

Dennis de Weerd, CEO at Incentro Africa: ‘’For us, it means we are substantially investing in technical knowledge and growing our team of certified Cloud consultants rapidly so we are ready when it does. It’s good to understand that when we started in Kenya there were no certified Google Cloud Architects in the whole country, so in order to offer this service, we need to train and certify talented technical consultants to do this work.’’

Demand for Data Centers

Africa is currently facing an uneven data centers deficit. More than two-thirds of the continent’s capacity sitting within South Africa. Egypt, Nigeria, Kenya, and Morocco also have larger concentrations of facilities compared to most of the countries on the continent. Mauritius has an outsized number of data centers compared to its size and population, especially compared to neighbouring Madagascar.

Xalam estimates nearly half of Sub-Saharan Africa’s economic output and broadband connections are served by just 10 per cent of existing data center supply. The report says 15 countries have a deficit between 5MW and 10MW of data center capacity, with 20 facing a capacity deficit higher than 10MW.

“At the onset of a new decade, it is increasingly acknowledged that Africa needs a lot more data center capacity than is currently available,” says the Growing Africa’s Data Center Ecosystem: An Assessment Of Utility Requirements report.

Cloud and digital transformation

Cloud Computing empowers digital business transformation and for businesses to remain competitive, they must embrace cloud and other digital transformation processes.

The world is continuously evolving and African companies need to drive their activities to new forms of tech such as cloud.

Bottomline, as the International Telecommunication Union (ITU) says in its Cloud Computing in Africa Situation and perspectives report, the experience of African countries to date points to cloud computing technology being used at different levels.

‘’Indeed, while a given administration may only now be preparing to introduce this new technology, it may well be the case that 50 per cent of the country’s ICT operators have begun to implement or are already using it’’
Simon Ngunjiri Muraya
 is Google Cloud Architect at Incentro Africa

www.incentro.com/en-ke

[South Africa] iOCO joins Google cloud partner programme

South African integrator iOCO has become a Google Cloud Distributor Authorised Reseller (DAR), in partnership with Google Cloud’s distributor in sub-Saharan Africa, Digicloud Africa.

DARs demonstrate deep cloud solution development and delivery expertise, and have extensive certifications confirming their skills and knowledge of Google Cloud.

IOCO passed all formal requirements set out by Google Distribution for entry into the programme, and Digicloud Africa has verified its capabilities. iOCO has invested in further certifying and training its Google Cloud team.