[South Africa] Nedbank enables business continuity and employee remote work with Nutanix

Nutanix, a player in private cloud, hybrid and multicloud computing, has announced that Nedbank, one of Africa’s largest financial institutions, is leveraging the Nutanix cloud platform to improve and facilitate the rapid delivery of its virtual desktop infrastructure (VDI) during the COVID-19 pandemic, enabling employees to work from home.

To ensure that the banking industry was able to provide its services and meet customer needs, Nedbank had to find a way for employees to work safely and productively from home.

When the initial COVID-19 lockdown stages were introduced, South African companies were forced to mobilize quickly with only a one-week period for preparation before a complete country lockdown. With approximately 30,000 employees serving more than 10 million clients, Nedbank needed to quickly scale its end-user computing systems to continue serving customers. With Nutanix already implemented, the IT team was able to seamlessly and rapidly extend its VDI solution.

“During the sudden switch to a work-from-home requirement because of the pandemic, we did not have to increase our infrastructure but rather optimize the way VDI is delivered to new users on the same platform,” said Johan van Tonder, End User Computing Senior Innovation Manager at Nedbank. “Using Nutanix, we can now maintain and upgrade mission-critical infrastructure during business hours without impacting any of our operations as well as enable employees to work from anywhere.”

Prior to deploying the hyperconverged infrastructure (HCI)-powered Nutanix cloud platform, Nedbank had a three-tier infrastructure that was siloed and required dedicated IT teams to solve specific problems when they arose. It would take a significant amount of time to fix or restore functional problems, which resulted in a large amount of downtime that negatively affected their customers’ experience. Nedbank knew it needed an environment that would increase performance speed and simplify infrastructure management.

In the past, the IT team would have to schedule overtime on the weekend when no users would be accessing the system to complete updates. Now, the IT team can perform firmware updates during peak office hours with minimal disruptions, if any, to the VDI environment or client systems. Additionally, Nedbank was able to simplify the management of its different clusters across separate physical locations, all from a single management console.

With more than 8,500 virtual desktops in its 160-node environment, it is crucial that Nedbank has an infrastructure in place that can enable employees to continue to work even during a pandemic.

“The method and speed at which Nedbank approached these challenges is a testament to the team’s understanding of the power of a hyperconverged infrastructure software and the downstream operational impact it can have on a business,” said Dom Poloniecki, General Manager, Sales, Western Europe and Sub-Saharan Africa at Nutanix. “Today’s clients don’t want their technology partners to approach their problems with a basket full of new technologies. They want to leverage their existing investments to find incremental value and leverage they are looking for. By leveraging its Nutanix solution, Nedbank is doing just that, stretching and truly deriving value from an existing investment.”

www.nedbank.co.za

www.nutanix.com