[South Africa] Troye announces new version of Veeam Backup for Microsoft Office 365

Managed IT services provider Troye has announced new backup solutions for Microsoft Cloud Platforms. These new Veeam solutions provide Microsoft users with additional data protection, scalability, and enhanced control of their cloud-based data.

Veeam, the leader in backup solutions that deliver Cloud Data Management, recently unveiled its NEW version of Veeam Backup for Microsoft Office 365 and previewed cloud-native Veeam Backup for Microsoft Azure with industry-first cloud cost estimator at Microsoft Ignite 2019.

The company also gave a sneak peek of a NEW cloud-native data protection solution for Microsoft Azure workloads, Veeam Backup for Microsoft Azure.

Troye technical director Kurt Goodall says the NEW Veeam Backup for Microsoft Office 365 v4 offers direct integration with Microsoft’s Azure Blob Storage. “With Office 365, Microsoft is responsible for the uptime of the Office 365 infrastructure, but backup and management of the data is the customer’s responsibility.”

“Companies that want to keep their Office 365 data in Azure, it gives them a cost-effective, scalable and secure solution to do so. This latest release also adds additional performance improvements for backing up Microsoft SharePoint and OneDrive for Business,” he explains.

Ease-of-use is built into the new Veeam Backup for Microsoft Azure with turn-key deployment via the Microsoft Azure Marketplace, while powerful recovery capabilities are also delivered with features like file-level recovery for native snapshots and Veeam backups.

An industry-first built-in cloud cost estimator tool will provide customers with greater cost controls and savings while integration with Veeam Backup & Replication will allow customers to take control of their cloud data by protecting and managing Azure backups alongside their cloud, virtual and physical data.

“With 114% year-over-year growth, Veeam Backup for Microsoft Office 365 continues to be the fastest growing product in Veeam’s history,” said Ratmir Timashev, Co-Founder and Executive Vice President of Sales & Marketing at Veeam.

“Just as in the on-premises days with customers backing up and protecting their data, the need persists with SaaS solutions to backup and protect this same critical information. Veeam Backup for Office 365 delivers on this need and with the rapid rise in adoption for Azure we’re seeing across our customer base, Veeam is excited to build from our work with Microsoft and deliver a native backup solution developed specifically for Azure-based workloads,” he adds.

NEW Veeam Backup for Microsoft Office 365 v4 enables IT decision makers from cloud-first companies who prefer to store their Office 365 backups in Azure a cloud-optimised solution leveraging cost-efficient Azure Blob Storage for doing so.

“As cloud storage becomes increasingly popular as a data backup strategy, Veeam’s support for Azure Blob Storage enables organisations to eliminate the need for on-premises storage, enabling faster RTOs, improving availability, reducing costs and accelerating our customer’s journey to the cloud,” said Tad Brockway, corporate vice president for Azure, Storage, Media and Edge, Microsoft Corp.

Significant benefits of the new version include the ability for customers to reduce costs with object storage and only pay for what is consumed; leverage unlimited scalability with unlimited storage capacity; and simplify deployment in the public cloud and no complex planning.

IDC Research Manager Archana Venkatraman says cloud is seen as the engine for business growth and innovation, and cloud spending across IaaS, SaaS and PaaS continues to grow at a fast rate. “As cloud applications such as Microsoft Office 365 become the centre of business productivity, excluding them from enterprise backup strategy is risky because the customer has the ultimate and exclusive responsibility for all business data wherever they reside.”

“Savvy enterprises are beginning to understand the risks of data loss in cloud applications due to ransomware or internal threats such as accidental deletions and identify SaaS data protection as a key priority. They are evaluating cloud-native backup solutions to protect and manage the data sprawl in their new cloud environments,” he concludes.

www.troye.co.za

Gemalto and Eseye launch World’s first IoT ‘device-to-cloud’ solution

Gemalto and Eseye have launched the world’s first IoT ‘device-to-cloud’ solution to simplify the process of onboarding an IoT device into AWS IoT Core securely

To realise the benefits of IoT, organisations need to navigate an enormously complex ecosystem and a fragmented value chain. With many development hurdles to cross, typically it can take an average of two years to launch a new IoT solution, while many projects are paralysed by complexity and even struggle to make it to market.

With the new Intelligent Cloud Connect solution, Eseye and Gemalto are fundamentally disrupting the IoT ecosystem with a collaborative IoT Connectivity Platform, which cuts through the complexity of IoT and enables new product development timelines to be reduced from 2 years to less than six months.

The foundation of this first solution developed in partnership is Gemalto’s ground-breaking Cinterion® PLS62-W Global IoT Module which comes pre-installed with Eseye’s market leading intelligent AnyNet Secure® SIM, also provided by Gemalto. Each AnyNet Secure® SIM comes pre-programmed to leverage Eseye’s unique network switching as a service platform, delivering near 100% global cellular connectivity. As each Intelligent Cloud Connect device is powered-on a dedicated embedded application automatically and securely connects directly to AWS IoT Core, delivering ‘plug and play’ global IoT connectivity.

Anand Gandhi, VP of Worldwide Channels & Alliances at Eseye, said “This partnership will change the way IoT devices are developed and deployed in the future. Intelligent Cloud Connect vastly reduces the complexities of creating an IoT device and then directly connecting it to the cloud, saving customers significant resources and time, whilst giving them a distinct competitive advantage. “

Andreas Haegele, VP IoT at Gemalto, a Thales company, notes “Our customers can now follow a quick and easy process to deliver IoT data securely to the cloud with confidence. It paves the way for massive innovation and marks a watershed moment for the IoT industry, which can now accelerate the deployment of secure IoT solutions at previously unachievable speeds.”

Intelligent Cloud Connect allows customers to develop a single IoT product SKU for any application that connects out-of-the-box on power-up to any mobile network in the world, while offering seamless and secure data provisioning to the AWS IoT Core. This means it is now possible to have an IoT device automatically activated and fully connected to AWS in less than 10 minutes.

The platform handles zero-touch IoT security certification with AWS IoT Core, as well as lifecycle device management, allowing customers to manage global device estates through a single pane of glass. With this solution the complexity of balancing bandwidth, data plans and negotiating multiple Mobile Network Operator (MNO) contracts is completely removed, providing customers with only one single bill for consumed MQTT messages, which can be conveniently purchased via the AWS marketplace.

www.eseye.com

www.gemalto.com

[Column] Sandra Crous: Making the right decision to benefit from true Cloud applications

Many people often confuse the similarities and differences surrounding both web hosting and cloud computing. While many believe that cloud and hosted services are the same, this is not the case. Yes, they are both hosted off-premise and can be accessed remotely through an internet connection, but that is where it begins and ends.

The most significant difference between the two is the true cloud’s multi-tenancy, which involves the sharing of resources and costs among a large cluster of servers, enabling economies of scale and allowing infrastructure to be of numerous machines, with better peak-load capacity and improved utilization.

The biggest benefit of true cloud software to customers, says Sandra Crous, Managing Director of PaySpace, are the speed of development of new modules and features. To be able to rollout new features daily instead of two to three times a year, has made cloud software extremely popular. Adding to that, we also do not have to use manual testers to test our software, all updates are tested in real-time using automated testing methods. By using robotic processes, our teams focus on product innovation instead and giving our customers the benefit of being at the forefront of technology.

Cloud servers enable organisations to enhance IT performance without the crippling costs associated with the capital outlay to buy and manage dedicated infrastructure. They are ideal for businesses whose workloads and demands vary, as they offer on-demand utilities, multi-tenancy capabilities with uninterrupted scaling, and features that adapt along with your business.

“Customers do not have the hassle of maintaining software and upgrading hardware, and no intervention is needed from IT to maintain the solution,” Crous explains. “Nor do they need to handle security, as the provider handles this function, including SSL encryption, vulnerability tests, and ensures the availability and performance of the software.”

So, what does this mean for customers? According to Crous, it means access to your most critical Payroll & HR data in a risk free, always up to date, secure online environment accessible from anywhere in the world, with the knowledge that you will never have a product with static features.

Another great benefit, she says, is the consumption-based billing, because customers pay for what they use. It can be instantly scaled up or down, with zero hassle.

In terms of performance, the very nature of the multi-tenant architecture makes it far more agile for the different parts of the technology stack, so optimum speed and reliability can always be guaranteed.

When it comes to providing end user service, having one instance enables the multi-tenant cloud provider to deliver more efficient and effective service and support, including troubleshooting and problem resolution, because all customers are on a single version she adds.

At PaySpace, “we have a single instance, multi-tenant platform, that consolidates payrolls and HR data across 43 countries in Africa. We offer intelligent workflows and guidance in the product, second to that, customers can also make use of our knowledge base, giving them access to tutorial video content and tools.

The cost benefit of using intelligent Cloud Payroll & HR software is the reassignment of resources on more strategic functions instead of arduous manual processes.

With PaySpace, the “No app required” method for employees and managers, allows them to gain real-time and secure access to their personal data or action-specific HR processes on any smartphone and tablet.  Moreover, data is automatically backed up in a secure environment, Crous concludes.

Sandra Crous is the Managing Director of cloud-based payroll and human capital management software, PaySpace.

[Column] Jason Penton: Offshore platform development growing as South Africa looks to play cloud catch-up

As cloud entered its teen years in 2019, South Africa remains a late adopter of what is globally an established technology. Jason Penton, co-founder, Jini Guru, a cloud platform builder, says that in the 13 years that cloud has been around, the technology landscape has changed almost beyond recognition.

“Globally, cloud will continue to impact the next decade, but with more focus on newer technologies such Artificial Intelligence (AI) and Internet of Things (IoT).  These markets have generally been engaging in cloud for five or more years, which is why they are looking ahead. Cloud is still very much a chosen technology and enterprise companies globally are looking to the next generation cloud model to see what it could bring to the business,” says Penton.

2025 is the year predicted for this new approach, which will essentially give these companies access to new technologies such as AI, blockchain and Internet of Things. But Penton says locally, the landscape is much different. 

“South Africa’s adoption rate is much slower as enterprise businesses remain overly cautious of a full migration to the cloud. Instead, platform technology is bridging this gap. We are seeing increasing interest in developing new platforms while enterprise debate migrating legacy systems,” says Penton.

With an established team in South Africa and a development team in India, Jini Guru’s core business remains at the centre of digital transformation as it takes traditional networks into the cloud: “We are seeing increasing interest in creating new platforms in the cloud. From telephony to Know your Customer (KYC) and RICA implementations, our team of developers are doing some innovative projects in the cloud,” says Penton.

He says that the combined offshore force that Jini Guru offers is compelling to local businesses: “We are able to be very price competitive but also offering exemplary development work. In addition, clients deal with our team in South Africa, while benefiting from an offshore team of developers.

While South Africa is essentially behind the adoption curve, we are still seeing some excellent development work and major innovation taking place. Penton says that he anticipates increasing demand for custom development work as clients either realise the benefits of moving into the cloud or reach end of life and essentially need to make a move.

Jason Penton is the co-founder, Jini Guru, a cloud platform builder.

[South Africa] Bluegrass Digital invests in cloud provider Veeva Systems

Bluegrass Digital has announced that it will continue to invest in its Veeva Systems partnership, the leader in cloud-based software for the global life sciences industry. This forms part of its strategy to develop pharmaceutical and life sciences industry applications.

Veeva Systems is an end-to-end solution delivering life sciences-focused capabilities for the planning and coordination of all resources, across all channels covering face-to-face, email, web and mobile. It ensures companies focus on delivering the right messages at the right time to customers.

Through this partnership, Bluegrass helps clients bring products to market faster and more efficiently, and maintain compliance. Bluegrass is an official Veeva solution partner and recognised as a multichannel Veeva Systems Content Partner.

Bluegrass Digital CEO Nick Durrant says they have a solid history of working in the Healthcare and Life Sciences industry with over 10 years’ experience. “In recent years, much of our work has focused on the technical support and delivery of Veeva solutions.”

“In 2015 we joined the Veeva partnership programme and have maintained our partnership ever since, building on our skills and experience on the Veeva platform. We have worked on a range of digital solutions for clients that include Janssen and Johnson & Johnson, Amgen, Grunenthal, Leo Pharma, Mundipharma, Novartis, Lundbeck Pfizer and many more,” he explains.

Delivering a seamless multichannel customer experience, Veeva is committed to moving the life sciences industry forward with leading technology solutions. Its industry cloud solutions provide data, software, services and an extensive ecosystem of partners to support the most critical functions from R&D through commercial.

Durrant says many of our projects have been delivered to EMEA and North America. “We are often involved in the development of the core solutions which is used as the global build pack for market roll-out. Our main production hub is based in Cape Town and this provides a cost effective solution for our partners in Europe and North America.”

“Our experience includes the Veeva CRM platform which covers Approved email, CLM, Engage and MyInsights. We also work with Veeva Vault covering Veeva PromoMats and Veeva MedComms,” he concludes.

www.bluegrassdigital.com

[South Africa] Routed achieves Africa’s first VMware Cloud verified status

Routed, a vendor neutral cloud infrastructure provider has announced that it has achieved VMware Cloud Verified status. As the first company on the African continent to attain this status, Routed is proud to be among an elite group of highly skilled providers with the ability to operate at this high level of cloud certification.

The Cloud Verified badge signals to customers that Routed offers a service running on top of the complete VMware Cloud infrastructure. Through Cloud Verified partner services, customers attain access to the full set of VMware Cloud Infrastructure capabilities including integration and interoperability, cost optimisation and flexibility.

Andrew Cruise, managing director, Routed, says that being cloud verified by one of the global cloud leaders such as VMware is a career highlight: “We have watched as the cloud foundations were being built over the past four years and as we head into 2020, it is clear that the cloud-surge will continue, albeit cautiously, and Africa will continue to be a significant player within the global cloud sector. To work closely with VMware brings significant strength to the Routed offering. We are delighted to reach this milestone first and look forward to being an active participant in the developing cloud sector across the African continent.”

“Partners that are VMware Cloud Verified provide organisations with complete and advanced VMware Cloud technologies, along with interoperability across clouds for greater advantage for their customers’ businesses,” said Dave Funnell, VMware Senior Manager: Cloud Provider Business. “Cloud Verified services delivered by VMware Cloud Providers can provide the efficiency, agility, and reliability inherent in cloud computing. We look forward to supporting Routed as it empowers organisations with a simple and flexible path to the cloud.”

VMware’s global network of more than 4,000 VMware Cloud Providers leverage VMware’s consistent cloud infrastructure to offer a wide array of services, provide geographic and industry specialisation, and help customers meet complex regulatory requirements. Cloud Providers operating under the VMware Cloud Provider Program deliver individually tailored cloud solutions and services in more than 120 countries.

www.routed.co.za

[Column] Sandra Crous: Cloud is the future of payroll

Cloud technologies are becoming more popular than ever before, with research from RightScale revealing that some 94% of organisations are using the cloud in some capacity within their businesses.

“This is seeing many businesses adopting a strategy where they consider operating a process, workflow, or similar in the cloud before looking at on-premise alternatives,” says Sandra Crous, Managing Director of cloud-based payroll and human capital management software, PaySpace.

She says they are doing this to take advantage of the many benefits that cloud offers, such as cost efficiencies, streamlined operations, and automatic updates among many others. “A cloud strategy has the potential to save a lot of time and money for businesses, and nowhere is this truer than with payroll and HR solutions.”

There are many benefits of going the cloud route, adds Crous. “Firstly, the need for less hardware. Going the cloud route means that corporates have to spend far less on maintaining legacy hardware and infrastructure, and the space needed to house it all. Maintenance costs are built into service provider contracts, eliminating the need for in-house support staff in the event that something goes wrong.”

In addition, businesses don’t need to worry about the technology, as they will automatically have access to the latest and best software, without having to physically install it, or worry about the ongoing maintenance and upgrades needed to keep it up to date, because these are done regularly and automatically, says Crous.

There is no large capital outlay, she explains. “With any ‘pay-as-you-use’ model, companies can benefit from economies of scale, as pricing is flexible, with packages to suit companies of every size. There is also far greater flexibility, as businesses can instantly scale up or down according to their needs, with no manual intervention. And with an increasingly mobile workforce, having a cloud solution enables employees to work more easily on the go. As long as they have an internet connection and a mobile device they can work from anywhere, at any time.”

Most cloud-based payroll software solutions, for example, will also calculate the correct amount each employee should be paid, and helps keep track of each staff member’s work records, including leave, benefits, taxes and overtime which not only saves a lot of payroll processing time by removing the need for manual input, it also offers real-time information for the business.

However, Crous says perhaps the most compelling benefits, are the increased security and compliance that cloud solutions can offer. “Automatic software upgrades mean that your provider takes care of installing security updates, which means that remaining secure is hassle-free.”

In terms of compliance, she says keeping up to date with staff contract changes, as well as governance can be a very onerous task because payroll and HR processing is complex and governed by numerous sets of regulations at different levels. “This complexity is  increased when a business has offices all over the world, but a good cloud solution will automatically update information concerning new regulations, and ensure your business remains compliant at all times, and in all of its offices.”

This is particularly important when you are dealing with personal data, such as payroll information, she says. “Loss or theft of this data could result in hefty fines being levied against your organisation, not to mention a loss of customer confidence which can prove to be catastrophic.”

“Take a look at PaySpace’s cloud-based payroll and HR solution. Usually, when you buy a payroll or HR package, it needs to be configured from scratch. It is like a book with blank pages, all your data needs to be captured, and all your settings configured to ensure your business remains compliant. However, PaySpace takes all the information and configures the earnings, deductions such as UIF, and handles compliance in the background, ensuring not only a seamless start but taking the hassle out of ensuring your business remains fully compliant.” 

Sandra Crous is the Managing Director of cloud-based payroll and human capital management software, PaySpace.

[Column] Benjamin Coetzer: 2020 – the year containerisation dominates PaaS

How will infrastructure evolve and provide the sourcing, migration and delivery of services for today’s digital migration? According to Benjamin Coetzer, Director, Routed – a vendor neutral cloud infrastructure developer, Platform as a Service in conjunction with the rising trend of containerisation, is busy delivering these answers.

As of 2019, Gartner says that the total Platform as a Service (PaaS) market contains more than 360 vendors, offering more than 550 cloud platform services in 21 categories. Gartner expects that, from 2018 to 2022, the market will double in size and that PaaS will be the prevailing platform delivery model moving forward.

Coetzer says that the adoption of PaaS has boomed leading to an increasing and subsequent uptake of containerisation: “Enterprises are embracing containers at a much faster pace than expected, giving rise to Containerisation as a Service (CaaS). The thriving open source community combined with the availability of mature commercial offerings has given much needed confidence to enterprise customers.”

He says that containers will redefine the hybrid cloud by bridging the gap between legacy and modern applications and on-premises and public cloud infrastructure.

“As software providers become more comfortable with building out containerised applications and consuming PaaS offerings, more and more responsibilities will be moved away from consumers of cloud infrastructure.  What will become vital is workload mobility, the ability to move applications between cloud infrastructure providers, to avoid vendor lock-in scenarios, which is a huge risk currently,” says Coetzer.

Migration from on-premise to cloud, or cloud-to-cloud remains fairly primitive and will become crucial for adoption in the years to come. Coetzer says that VMware is already working towards a multi-cloud management platform to enable this scenario. He expects more vendors to develop competing offerings but says that the VMWare platform is currently leading this race.

“Containers are changing the way resources and services are consumed by developers, from internal or external cloud infrastructure providers. It’s also introducing new networking and security challenges, which are being addressed by NFV solutions. There are some exciting projects that are changing the face of private cloud infrastructure hosting facilities, while the cloud giants Azure and AWS have been feverishly innovating Kubernetes-as-a-Service offerings and expanding on their already vast Platform-as-a-Service offerings,’ says Coetzer.

According to Forbes, Kubernetes has become the front and centre of enterprise container platforms. From traditional OS vendors to modern PaaS providers, every major platform vendor has a commercial Kubernetes offering making it the new operating system of the data centre. Traditional PaaS has gradually transformed into a container management platform. PaaS industry leaders have embraced Kubernetes as the foundation of their platforms and according to Forbes, 2019 will witness the complete transformation of PaaS into CaaS.

Coetzer sees this trend extending locally making 2020 an exciting year for further digital transformation.

Benjamin Coetzer is the Director of cloud service provider Routed.

[South Africa ] Cloud ERP solutions provider One Channel launches new ERP

One Channel, Africa’s leading cloud ERP solutions provider and Acumatica partner, has announced the Acumatica 2019 R2 release. This latest version of cloud ERP contains more than 100 improvements, enhancements and new features.

The new and practical innovations in Acumatica 2019 R2 make Acumatica even easier to use and customise. They really enhance Acumatica’s unique cross-functional workflows, which allow a user to move from CRM to Construction to Manufacturing to Distribution screens seamlessly in real-time, resulting in improved accuracy and productivity.

One Channel CEO Bernard Ford says many of the Acumatica 2019 R2 improvements and new features were the result of community suggestions on the Acumatica Feedback Site subsequently vetted and selected through Focus Groups.

“Product excellence is a key focus of Acumatica. Significant advances have been made across the Acumatica Cloud xRP Platform, further improvements added to Acumatica’s award-winning business functionality, and new capabilities built into the specialised Acumatica Industry Editions,” he explains.

Usability advances include new mobile enabled user-defined fields, conditional formatting, and advanced workflow engine with global messaging capabilities. A new Pivot Table Widget for Dashboards allows users to take actions based on summary information.

Enhanced Power BI and Tableau capabilities are joined by Google G-suite integration to enhance user productivity with third party tools. Predefined User Roles and new data migration templates accelerate implementation and reduce time to value for new customers. Mobile expense management enhancements include addition of Corporate credit card use by multiple resources with automated reconciliation.

Ford says Financial Management now includes the application of payments to particular lines of Accounts Payable Documents, allowing users to assign partial payment to an entire AP document or to individual document lines in various proportions.

“The system also supports tracking retainage by document, approval of AR Invoices, Credit Memos, and Debit Memos for companies requiring advanced approval workflows. Accrual of the Costs for Non-Stock Items provide improved visibility into profitability well in advance of expense recognition of services performed,” he says.

Responding to community requests, the restricted use of control accounts prevents otherwise out of balance mistakes. Payment application process has been honed to minimise clicks and improve the speed of processing multiple payments.

Acumatica Manufacturing Edition 2019 R2 enhances Engineering Change Control (ECC), streamlining multiple change requests by optionally grouping them for approval process, and displaying them in bill-of-material comparisons. The Bill of Materials (BOM) has advanced visualisation tools and reports to improve usability. Material Requirements Planning (MRP) has improved forecasting and exception handling.

Acumatica Field Service Edition supports new cross-module workflows with integrated Project Accounting supporting service contracts, project schedules, tasks, and cost codes by service order type. Visual calendar boards feature real-time mapping and travel estimates for service appointments based on current traffic information from Microsoft’s Bing mapping service.

Construction Edition adds tracking of Daily Field Reports to provide all stakeholders visibility to timely information. Users can now use two-tier change management capabilities to effectively manage change workflow. Enhanced lien waiver functionality avoids accidental or premature vendor payments.

www.onechannel.co.za

[South Africa] Kukula.com implements Sabre’s cloud based solution to improve airport experience for customers

As an airline at the forefront of innovation, South African carrier kulula.com is reinventing the airport experience for its customers, with the implementation of Sabre’s new Digital Workspace solution.

Digital Workspace, Sabre’s first completely cloud-based solution, will enable airport agents to deliver a seamless and personalized airport experience to customers. This solution equips agents with workflows that eliminate the traditional linear check-in procedure and improve agent productivity by up to 30 percent compared to current processes. This innovative new technology will be rolled out across all the airports that kulula.com serves, assisting more than 1,200 agents. Travelers on kulula.com can therefore expect shorter queuing times and enjoy a hassle-free check-in experience.

“Investing in new, digital technologies is crucial to our strategy, which centers around improving the travel experience for our passengers,” said Wrenelle Stander, executive director – Airline Division, kulula.com.  “In today’s digital world, our customers expect a reimagined air travel experience, and Sabre’s digital technology will help us achieve our goal of becoming the most visionary and customer-centric carriers on the African continent.  With Sabre’s Digital Workspace, we will transform the airport experience to be more seamless, more personalized and less stressful – moving us a step closer to a fully digital integrated operation.”

Digital Workspace is part of Sabre’s Commercial Platform, an innovative new solution that delivers end-to-end personalized retailing and enables airlines to successfully retail, distribute and fulfil across all customer touchpoints.  Announced last year, the Sabre Commercial Platform is completely transforming airlines into intelligent digital entities – through advanced retailing, dynamic pricing, an open API hub, an ultra-fast shopping engine and a mobile, consumer-grade workspace for airport agents.

“Today’s digitally-savvy travelers are expecting a more seamless experience from their airlines,” said Sabre’s Dino Gelmetti, vice president, sales – Middle East and Africa.  “Passing through the airport is traditionally one of the most stressful aspects of travel, so reducing queuing times and check points will make a huge difference for kulula.com’s customers. kulula.com is one of the most progressive airlines in Africa, and Sabre’s cutting-edge technology will enable it to differentiate itself within a highly competitive and challenging environment – improving efficiencies and creating an unrivaled customer experience.”

Investments in the Sabre Commercial Platform accelerate innovation beyond the core SabreSonic passenger service system to enable airlines to maximize revenue and deliver end-to-end personalized retailing.

www.kulula.com

www.sabre.com